How do I find the right size for my premature baby?

We know sizing can be tricky. Our clothes are sized based on weight, not just length. We offer Micro-Preemie (under 3 lbs), Preemie (3-5 lbs), and Small Preemie (5-7 lbs). Please refer to our detailed size chart for specific weight and length guidelines. If you are unsure, please contact us for personalised help.

What type of fabric do you use for preemie clothes?

We use only soft and skin-friendly fabrics, primarily organic Cotton. Our materials are tested to be hypoallergenic and free from harsh chemicals.

What makes your clothing NICU-friendly?

Our designs are made with the NICU environment in mind. Features include lay-flat seams to protect delicate skin, full-front or side snap closures to allow dressing without pulling over the head, and adaptive openings for easy access to medical lines, monitors, and IVs.

How will my order be delivered to me?

We partner with major couriers to ensure fast and reliable delivery. We offer both Standard and expedited shipping options, which you can select based on your needs during checkout.

Do you allow exchanges and returns?

Yes, we offer a 5-day return window from the date of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached.

Can I cancel my order?

We process orders very quickly to ensure prompt delivery. You may cancel your order within 1 hour of placing it, provided it has not yet been processed for shipping. Please contact us immediately with your order number to request a cancellation.

How do I check the status of my order?

Once your order ships, you will receive an email with a Shipping Confirmation and Tracking Number. Click the link in that email to track your package's progress in real-time.