Legal Notice

Effective Date: 27 April 2026
Brand: ZB — The Zahra Batool
Website: www.thezahrabatool.com

This Legal Notice applies to the website www.thezahrabatool.com and all products, content, communication, and transactions related to ZB — The Zahra Batool.

By using our website, placing an order, or communicating with ZB, the customer agrees to this Legal Notice along with our Privacy Policy, Terms of Service, Shipping Policy, and Return, Refund & Exchange Policy.

1. Brand Information

ZB — The Zahra Batool is an online baby clothing brand based in Pakistan. We create and sell clothing for premature babies, low birth weight babies, early babies, and newborn babies.

Unless officially announced by ZB, we operate as an online store only. Customers should place orders only through our official website or approved sales channels.

ZB will not be responsible for purchases, payments, claims, or disputes arising from fake pages, unofficial sellers, copied websites, unauthorized resellers, or third parties pretending to represent ZB.

2. Product Information

ZB makes reasonable efforts to ensure that product descriptions, sizes, prices, images, colors, and other details are accurate.

However, slight variations may occur due to screen display settings, lighting, photography, fabric batches, stitching, print placement, measurement methods, or production differences.

Minor differences in color, print placement, stitching, finishing, or fabric feel shall not be considered a defect unless the issue is clearly significant and verified by ZB.

3. Size & Fit Responsibility

ZB provides size and weight-related information to help customers choose suitable products.

However, premature babies, low birth weight babies, early babies, and newborn babies can vary greatly in body shape, growth speed, medical condition, and fit requirements.

The customer is responsible for checking the size guide, product details, and order confirmation before placing an order.

ZB will not be responsible if the customer selects the wrong size, if the baby outgrows the item, or if the fit does not match personal expectations.

4. Baby Safety & Product Use Disclaimer

At ZB, we create baby clothing with care, softness, and thoughtful design. However, baby safety depends on many factors, including medical condition, age, temperature, sleep environment, supervision, and proper product use.

ZB products are clothing items only. They are not:

• Medical devices
• Safe sleep products
• Anti-SIDS products
• Breathing support products
• Temperature-regulating medical products
• Hospital equipment
• Sterile garments
• Allergy-free certified products
• Fire-resistant sleepwear unless specifically stated and certified

ZB does not claim that its clothing prevents suffocation, overheating, SIDS, breathing issues, skin reactions, or any medical or sleep-related risk.

If your baby is premature, medically fragile, in NICU, recently discharged, or using tubes, lines, monitors, oxygen, or any medical support, always consult your doctor, nurse, or healthcare provider before using any clothing.

Hospital and medical guidance should always be followed first.

5. Sleep Safety & Supervision

Parents and caregivers are responsible for using all baby clothing safely and appropriately.

Do not use any clothing, cap, mitten, accessory, or covering in a way that may create overheating, choking, entanglement, suffocation, tightness, or breathing risk.

Parents and caregivers should regularly check:

• Baby’s comfort
• Body temperature
• Breathing comfort
• Neck, arms, legs, and diaper area fit
• Skin redness or irritation
• Loose threads, buttons, tags, or any possible hazard

ZB is not responsible for any issue caused by improper use, lack of supervision, unsafe sleep practices, incorrect sizing, customer handling, or use against medical advice.

6. Washing & Product Care

We recommend washing new garments before first use with mild baby-friendly detergent.

Avoid bleach, harsh chemicals, strong fragrances, and fabric softeners.

Customers are responsible for washing, drying, storing, and using products appropriately. ZB will not be responsible for damage, shrinkage, color change, irritation, or quality issues caused by improper washing, drying, ironing, storage, or handling.

7. Stop Use If Concern Occurs

Stop using the product immediately if you notice:

• Rash
• Redness
• Itching
• Breathing discomfort
• Overheating
• Tightness
• Any unusual reaction
• Any product damage

Consult a pediatrician or qualified healthcare professional if needed.

8. No Medical Advice

Any information provided by ZB through our website, packaging, social media, messages, blogs, or customer support is for general informational purposes only.

ZB does not provide medical advice, diagnosis, treatment, or medical recommendations.

Customers should consult a qualified doctor, pediatrician, neonatologist, nurse, or healthcare professional for medical concerns related to premature babies, low birth weight babies, newborn care, allergies, skin sensitivity, sleep safety, temperature control, or any health condition.

9. Pricing, Availability & Order Acceptance

All prices, discounts, promotions, product availability, and offers displayed on the website are subject to change without prior notice.

Placing an order does not automatically mean the order has been accepted. ZB reserves the right to confirm, reject, cancel, or modify any order due to stock unavailability, pricing errors, incomplete customer information, payment issues, delivery limitations, suspicious activity, or operational reasons.

10. Intellectual Property

All brand names, logos, product images, designs, website content, written material, graphics, packaging concepts, product descriptions, social media content, and other creative assets related to ZB are the property of ZB — The Zahra Batool or are used with permission.

No person, business, competitor, seller, influencer, affiliate, or third party may copy, reproduce, modify, distribute, use, resell, imitate, or commercially exploit ZB’s content, product images, brand identity, designs, or written material without prior written permission from ZB.

Unauthorized use may result in legal action.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, apps, social media platforms, analytics tools, or website integrations.

ZB is not responsible for the delays, errors, technical issues, privacy practices, actions, or policies of third-party services.

12. Limitation of Liability

ZB will not be liable for any indirect, incidental, emotional, medical, financial, or consequential loss arising from product use, delayed delivery, courier issues, customer misuse, wrong size selection, allergic reaction, skin sensitivity, washing damage, unsafe use, lack of supervision, or reliance on general information provided by ZB.

Where legally applicable and approved after verification, ZB’s maximum liability shall be limited to the value of the product purchased by the customer.

13. Policy Updates

ZB reserves the right to update, modify, or replace this Legal Notice and other website policies at any time without prior notice.

The updated version will be effective once published on www.thezahrabatool.com.

14. Governing Law

This Legal Notice and all transactions with ZB shall be governed by the applicable laws of Pakistan.

Any dispute or claim shall first be addressed through mutual communication with ZB. If unresolved, it may be handled according to applicable legal procedures in Pakistan.

15. Contact

For questions related to this Legal Notice, customers may contact ZB through our official contact channels:

Website: www.thezahrabatool.com
Email: management@thezahrabatool.com
WhatsApp: +92303-3410069
Instagram: zb_thezahrabatool

By using www.thezahrabatool.com or placing an order with ZB, the customer agrees to this Legal Notice and all applicable ZB policies.